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Vendor Information | USA Multifamily Management
USA Multifamily Management

Vendor Information

Your starting point for becoming a vendor, reviewing requirements, and submitting invoices.

Become a vendor ↗Submit an invoice →
HOW CAN WE HELP?
I’m a new vendorStart registration and see what comes next.
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I need vendor documentsFind insurance and invoice guidelines.
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I’m an existing vendorSubmit invoices and check payment status.
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Working on a development or construction project? This page is for vendors serving our managed communities. For opportunities with USA Construction Management or USA Properties Fund, Inc. on communities in development or under construction, use our corporate contact form ↗.

01 / New vendors

Become a USA vendor.

Our vendors help us maintain and improve our communities and provide the quality of life our residents deserve. Here’s how to get started.

A quick walkthrough

Watch: How to Become a Vendor

Learn what to prepare, how to register, and what happens next.

Start Vendor Registration ↗
STEP 01

Tell us about your business

Complete our online registration form with your basic business information and a current W-9.

Start vendor registration ↗
STEP 02

Set up VendorCafe

We’ll review your information and email an invitation to create a Yardi VendorCafe account. Use the portal to submit invoices, check payment status, and keep your company information current.

STEP 03

Complete applicable requirements

If you’ll work on-site, complete the insurance and any licensing verification described below. Once your insurance requirements are received and validated, you can become authorized to work at our communities.

Registration and authorization do not guarantee an agreement to do business with USA Multifamily Management, Inc. VendorCafe registration also adds your company to a database used by other property management companies.

Before working on-site

Insurance & licensing requirements

Vendors working at our communities must meet insurance requirements. Licensing requirements may also apply, depending on the services provided.

View requirements document ↓
  • Yardi VendorCafe with VendorShield helps manage and track required documentation.
  • VendorShield contacts your insurance agent directly to verify coverage and request annual updates before your policy expires.
  • A registration fee is payable directly to Yardi VendorShield.
02 / Document center

Vendor documents & requirements

Insurance documents, together in one place.

PDF / VENDOR REQUIREMENTS

Certificate of insurance instructions

Reference the instructions for preparing your certificate of insurance.

Download COI Instructions ↓
03 / Existing vendors

Get your invoice
to the right place.

Choose one submission method for each invoice to help avoid duplicate processing.

Before you submit
  • Include the complete community name and/or the address where services were performed.
  • Use the full name—for example, Terracina at Park Meadows—because some communities have similar names.
  • Submit each invoice only once, using one method.

1. Submit through VendorCafe RECOMMENDED

Your Yardi VendorCafe account is usually the fastest way to submit an invoice for payment.

Go to VendorCafe ↗

2. Submit by mail

Mail delivery adds time to the overall process. Send your invoice to:

PO Box 149649
Austin, TX 78714

3. Submit by email

Email your invoice to usa82892-regular@yardifs.com.

Send only one invoice per email so it can be processed correctly. If you have multiple invoices, send a separate email for each invoice.

Checking on a payment?
View payment status in VendorCafe or contact the manager of the community where the work was performed.
04 / Get in touch

A question along the way?

Have a question about vendor registration or requirements? Use the contact form below to ask our team about the process.

For payment status, please check VendorCafe or contact the community manager where you performed the work.

Contact Our Vendor Team

Quick answers

A little more clarity.

Does registering guarantee work with USA?

No. Submitting the registration form and becoming an authorized vendor do not guarantee an agreement to do business with USA Multifamily Management, Inc.

Do all vendors need on-site insurance verification?

The on-site insurance requirements apply if you will work at one of our communities. Licensing requirements depend on the type of services you provide. Refer to the insurance and license requirements document for details.

Should I submit the same invoice more than once?

Please submit each invoice only once, using one method: VendorCafe, mail, or email. When submitting by email, send only one invoice per email so it can be processed correctly.

Who can help with my payment status?

Check your VendorCafe portal or contact the manager of the community where the work was performed.