Due to the threat of the Coronavirus (COVID-19) and our continued concern for the health and well-being of our residents and employees, USA Multifamily Management has decided to initiate additional measures and changes to the community operations.
USA Multifamily Management is committed to supporting local health officials and government leaders in containing the virus. A way to reduce potential virus exposure is through social distancing. With this in mind we will be temporarily closing community gathering spaces, such as the clubroom, pool/spa, fitness center, computer area, craft room, beauty salon, etc. until further notice. At this time, mailrooms and laundry rooms will remain open.
To further mitigate potential virus exposure our community offices will close to the public beginning March 14th, 2020. Our team will continue to be available to you via telephone and email. We will be responding to and following up with all resident emails and voicemails at our earliest availability.
Should the need arise for an in-person office visit, these will occur by appointment only. If you are ill or displaying cold like systems we ask that you reschedule your appointment and not utilize the available common areas. We are available to communicate with you via telephone or email.
Temporarily, in-home requests for repairs and service will be limited to emergencies only. In the event of an in-home emergency requiring immediate attention let the office know if you are ill, experiencing cold like symptoms, or are not feeling well. Below is a sample list of the most common emergencies which you should immediately telephone our office:
Where applicable, food bank distribution programs will be continued however social distancing guidelines will be implemented by limiting to no more than 10 residents at a time retrieving their food commodities.
Where applicable, LifeSTEPS services will be provided by appointment only and LifeSTEPS will provide further communication regarding these appointments and afterschool programs.
USA Multifamily Management will continue to monitor the spread of the Coronavirus (COVID-19) and make decisions that we feel are in the best interest of our residents and employees. As a reminder here are some coronavirus (COVID-19) resources that may help you stay informed and update on simple steps you can take to avoid illness. The Center for Disease Control's (CDC) website has great information and resources about Coronavirus and answers to frequently asked questions about the virus available here: https://www.cdc.gov/coronavirus/2019-ncov/index.html In addition, the CDC recommends every day preventive actions to help prevent the spread of respiratory illness, including:
We also encourage you to stay informed about Coronavirus (COVID -19) by following updates and advice from the local public health authority in your area.
We are continuing to monitor information from these public health authorities and will follow their guidance in the event of an incident or concern at our community.